WELCOME AND THANK YOU
On behalf of BACTA and EAG Ltd, we wish you welcome and a happy and prosperous New Year.
So let me thank you once again for your support of EAG and wish you and enjoyable and productive three days.
Steve Hawkins
BACTA President
Martin Burlin
Chairman, EAG Ltd
OPENING HOURS
Tuesday, 13th January 2015 10.00 – 18.30 hrs
Wednesday, 14th January 2015 10.00 – 18.30 hrs
Thursday, 15th January 2015 10.00 – 16.00 hrs
ADMISSION POLICY
EAG International & Visitor Attraction Expo are open to trade buyers only.
Children under 16 years must be accompanied by
an adult at all times. Please note that no crèche
facilities are available.
BUSINESS SOLICITATION
Solicitation of business or distribution of materials
by non-exhibitors is prohibited. Violators will be
removed from the show immediately.
BUSINESS CENTRE
Faxing, internet access, printing from USBs, laminating, mobile phone hire and charging services are available from Business Service, located on level 0 of the boulevard. Business Services also sell a range of products including; stationary, tools, tape, extension leads and batteries. They also purchase any foreign currency in exchange for GBP, however, they do not sell any foreign currency.
CASH MACHINES
You will find two HSBC Machines at the West End of the boulevard, and Barclays and HSBC ATM's situated in the boulevard on Level 0, and one at the East end of the Boulevard by N6/S6. All machines accept all bankcards.
CLOAKROOMS
The main cloakroom is located centrally in the boulevard on Level 0, with additional cloakrooms located on the boulevard level 0 next to the ICC Capital Hall, and on the boulevard between entrance S9 and S10, and entrance N10 and N11. There is a lift adjacent to entrance N4 to access Level 0. All items are charged at £1 each.
Please note that ExCeL London cloakrooms cannot accept laptops, phones or other electrical goods. The cloakroom will open half an hour before an event opens and half an hour after the event closes. When the cloakroom has closed, all left luggage and coats are taken to the Security Control Room,
T: +44(0) 020 7069 4445.
CONVENIENCE STORE
Located in the Main Boulevard.
DISABLED FACILITIES
ExCel London has been purposefully designed
to allow unrestricted access for disabled visitors.
Disabled toilets are provided throughout the
venue. Telephones are located at levels suitable
for wheelchair users. Disabled parking bays are
available at all car parks. ExCel has a limited
number of manual wheelchairs available for hire.
The equipment is supplied on a first come, first
served basis from the information desk located
at the entrance of Excel, with a fully
refundable deposit.
DISTRIBUTION OF PROMOTIONAL MATERIAL
The distribution of leaflets or any other
promotional material is not permitted in the aisles.
EMERGENCIES
Any emergency should be reported immediately to
the organiser’s office (located adjacent to the main
entrance to EAG lnternational) or by calling ExCel
on 0207 069 4444 (using an outside line) or 4444
(using an in-house phone).
FIRSTAID
The medical treatment room is located in the Lower
Boulevard. If you require attention please contact
+44 (0) 207 069 4445.
FIRE HOSES AND ALARMS
Fire hose reels are installed at various locations
below prominent signs around the venue and
within the exhibition halls and alarm points are
located near to doors and exits.
INDEMNITY
The organiser’s of the exhibition (Swan Events) are
in no way responsible for any statements made in
connection with the exhibits.
All details have been supplied by exhibitors.
INTERNET ACCESS
This network replaces the previously available free boulevard wifi service, and is available in any part of the venue.
Once users select this network, they will be taken through some required fields.
Upon completion and the acceptance of T's and C’s, they may access the internet – no password required. This service is complimentary, and therefore not supported by the ITC team, however there will be a link to a troubleshooting page that users can access should they experience difficulty using the free wifi service.
This network is a basic service, and should be used for light internet use only. Users can expect a maximum rate limited bandwidth of 512 kbps.
LOST PROPERTY
Located in the ExCel Boulevard
PHOTOGRAPHY
Photography in the hall is strictly forbidden without prior agreement with the vent organiser’s (Swan Events) and specific exhibitors. Please go to the organiser’s office at the entrance to EAG
lnternational for clearance
POST OFFICE
Located outside the West Entrance of ExCel.
PRESS LOUNGE
The EAG lnternational & Visitor Attraction Expo press lounge is located within the exhibition hall.
This area is for the exclusive use of members of the press.
SALES OFFICE AND LOUNGE
The Exhibit Sales Office is located on the exhibition floor. Stop by the stand to gather exhibit sales information or contact Karen Cooke, Swan Events,
tel. 01582 767 254,
email karencooke@eagexpo.com,
Visit Event Site
SMOKING POLICY
Smoking is prohibited in the venue at all times.