OPENING HOURS
Tuesday, 13th January 2015 10.00 – 18.30 hrs Wednesday, 14th January 2015 10.00 – 18.30 hrs Thursday, 15th January 2015 10.00 – 16.00 hrs
ADMISSION POLICY
EAG International & Visitor Attraction Expo are open to trade buyers only. Children under 16 years must be accompanied by an adult at all times. Please note that no crèche facilities are available.
BUSINESS SOLICITATION
Solicitation of business or distribution of materials by non-exhibitors is prohibited. Violators will be removed from the show immediately.
BUSINESS CENTRE
Faxing, internet access, printing from USBs, laminating, mobile phone hire and charging services are available from Business Service, located on level 0 of the boulevard. Business Services also sell a range of products including; stationary, tools, tape, extension leads and batteries. They also purchase any foreign currency in exchange for GBP, however, they do not sell any foreign currency.
CASH MACHINES
You will find two HSBC Machines at the West End of the boulevard, and Barclays and HSBC ATM's situated in the boulevard on Level 0, and one at the East end of the Boulevard by N6/S6. All machines accept all bankcards.
CLOAKROOMS
The main cloakroom is located centrally in the boulevard on Level 0, with additional cloakrooms located on the boulevard level 0 next to the ICC Capital Hall, and on the boulevard between entrance S9 and S10, and entrance N10 and N11. There is a lift adjacent to entrance N4 to access Level 0. All items are charged at £1 each.
Please note that ExCeL London cloakrooms cannot accept laptops, phones or other electrical goods. The cloakroom will open half an hour before an event opens and half an hour after the event closes. When the cloakroom has closed, all left luggage and coats are taken to the Security Control Room, T: +44(0) 020 7069 4445.
CONVENIENCE STORE
Located in the Main Boulevard.
DISABLED FACILITIES
ExCel London has been purposefully designed to allow unrestricted access for disabled visitors.
Disabled toilets are provided throughout the venue. Telephones are located at levels suitable for wheelchair users. Disabled parking bays are available at all car parks. ExCel has a limited number of manual wheelchairs available for hire.
The equipment is supplied on a first come, first served basis from the information desk located at the entrance of Excel, with a fully refundable deposit.
DISTRIBUTION OF PROMOTIONAL MATERIAL
The distribution of leaflets or any other promotional material is not permitted in the aisles.
EMERGENCIES
Any emergency should be reported immediately to the organiser’s office (located adjacent to the main entrance to EAG lnternational) or by calling ExCel on 0207 069 4444 (using an outside line) or 4444 (using an in-house phone).
FIRSTAID
The medical treatment room is located in the Lower Boulevard. If you require attention please contact +44 (0) 207 069 4445.
FIRE HOSES AND ALARMS
Fire hose reels are installed at various locations below prominent signs around the venue and within the exhibition halls and alarm points are located near to doors and exits.
INDEMNITY
The organiser’s of the exhibition (Swan Events) are in no way responsible for any statements made in connection with the exhibits. All details have been supplied by exhibitors.
INTERNET ACCESS
This network replaces the previously available free boulevard wifi service, and is available in any part of the venue. Once users select this network, they will be taken through some required fields. Upon completion and the acceptance of T's and C’s, they may access the internet – no password required. This service is complimentary, and therefore not supported by the ITC team, however there will be a link to a troubleshooting page that users can access should they experience difficulty using the free wifi service. This network is a basic service, and should be used for light internet use only. Users can expect a maximum rate limited bandwidth of 512 kbps.
LOST PROPERTY
Located in the ExCel Boulevard
PHOTOGRAPHY
Photography in the hall is strictly forbidden without prior agreement with the vent organiser’s (Swan Events) and specific exhibitors. Please go to the organiser’s office at the entrance to EAG
lnternational for clearance
POST OFFICE
Located outside the West Entrance of ExCel.
PRESS LOUNGE
The EAG lnternational & Visitor Attraction Expo press lounge is located within the exhibition hall. This area is for the exclusive use of members of the press.
SALES OFFICE AND LOUNGE
The Exhibit Sales Office is located on the exhibition floor. Stop by the stand to gather exhibit sales information or contact Karen Cooke, Swan Events,
tel. 01582 767 254,
email karencooke@eagexpo.com,
Visit Event Site
SMOKING POLICY
Smoking is prohibited in the venue at all times.